Refund policy

Every item in our shop is printed just for you when you place your order. Because each piece is made to order, we can't accept returns or exchanges for a change of mind or for ordering the wrong size. Please check the size chart on each product page before you order.

Damaged, defective, or incorrect items

If your order arrives damaged, misprinted, defective, or isn't what you ordered, we'll make it right with a free replacement or a full refund. You don't need to send the item back.

To request a replacement or refund, email us at shop@expressions-slp.com within 14 days of delivery and include your order number, clear photos showing the problem (for a wrong size or item, include a photo of the tag), and whether you'd prefer a replacement or a refund. We'll reply within 2 business days.

Lost or late orders

If your order hasn't arrived within 30 days of shipping (45 days for international orders), please email us right away so we can look into it. If tracking shows your package as delivered but you didn't receive it, please check with neighbors and your local carrier first. We'll do our best to help, but we can't guarantee a replacement for packages marked as delivered.

Shipping address

Please double check your shipping address before placing your order. If a package is returned because the address was incorrect or incomplete, contact us and we'll work with you on a reshipment or partial refund.

Cancellations

Because orders go into production quickly, please email us as soon as possible if you need to cancel. We'll cancel your order if printing hasn't started yet. Once production has begun, we can't cancel or change the order.

Refunds

Approved refunds are issued to your original payment method. Depending on your bank, it may take several business days for the refund to appear.

Questions

Email us anytime at shop@expressions-slp.com.